Connect LiveChat and iubenda to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

iubenda

Automatically do this!

Enable Integrations or automations with these events of LiveChat and iubenda

Enable Integrations or automations with these events of LiveChat and iubenda

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and iubenda?

To start, connect both your LiveChat and iubenda accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in iubenda (or vice versa).

Can we customize how data from LiveChat is recorded in iubenda?

Absolutely. You can customize how LiveChat data is recorded in iubenda. This includes choosing which data fields go into which fields of iubenda, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and iubenda?

The data sync between LiveChat and iubenda typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to iubenda?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and iubenda?

Yes, you can set conditional logic to control the flow of data between LiveChat and iubenda. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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iubenda

About iubenda

With the iubenda Consent Solution you can record and manage GDPR consent and privacy preferences for each of your users, integrating your consent collection forms, your legal documents and includes a user-friendly dashboard for reviewing consent records of your activities.

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