Connect LiveChat and Mural to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Get murals for a room
Get Rooms of a Workspace
Create a Mural
Get murals for a workspace
Create Sticky
Ready to use LiveChat and Mural automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Mural
Triggers when new murals are created.
New Area
Triggers when new areas are created in your mural.
New Room
Triggers when a new room is created.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Get murals for a room
get murals for a room
Get Rooms of a Workspace
Get rooms of a workspace by its id.
Create a Mural
Create a mural in a room.
Get murals for a workspace
get murals for a existing workspace.
Create Sticky
Create one or more sticky note widgets on a mural.
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Frequently Asked Questions
To start, connect both your LiveChat and Mural accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Mural (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Mural. This includes choosing which data fields go into which fields of Mural, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Mural typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Mural. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Mural
Mural is a digital workspace for visual collaboration, enabling teams to brainstorm, plan, and design together in real-time. It offers a variety of tools to create diagrams, flowcharts, and mind maps, making it easier to organize and share ideas.
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