Connect LiveChat and Neon to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Neon

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Project

New Project

Triggers when new project is created.

New Branch

New Branch

Triggers when new branch is created in an existing project.

New Role

New Role

Triggers when new role is created.

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Retrieve Current User Details

Retrieve Current User Details

Retrieve a currnet user details.

Create Project

Create Project

Creates a Project.

Create Branch

Create Branch

Creates a Branch.

Create Role

Create Role

Creates a Role.

Update Project

Update Project

Update an existing project.

Update Branch

Update Branch

Update an existing Branch.

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Frequently Asked Questions

How do I start an integration between LiveChat and Neon?

To start, connect both your LiveChat and Neon accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Neon (or vice versa).

Can we customize how data from LiveChat is recorded in Neon?

Absolutely. You can customize how LiveChat data is recorded in Neon. This includes choosing which data fields go into which fields of Neon, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Neon?

The data sync between LiveChat and Neon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Neon?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Neon?

Yes, you can set conditional logic to control the flow of data between LiveChat and Neon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Neon

About Neon

Neon is a cutting-edge platform that offers advanced technological solutions for developers and tech enthusiasts. It provides a suite of tools and services designed to enhance productivity, streamline workflows, and foster innovation in the tech industry.

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