
When this happens...
New Chat
Finished Chat
Chat Changed
Automatically do this!
Get Projects
List Workspaces
Create Epic
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Triggers when a new epic is created.
Action is the task that follows automatically within your LiveChat integrations.
Get all projects of a team
Get the list of all the workspaces in which you are associated.
Creates a new epic.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveChat and Zoho Sprints accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Zoho Sprints (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Zoho Sprints. This includes choosing which data fields go into which fields of Zoho Sprints, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Zoho Sprints typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Zoho Sprints. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreZoho Sprints is an agile project management tool designed to help teams plan, track, and manage their work efficiently. It offers features like sprint planning, backlog management, time tracking, and collaboration tools to ensure teams can deliver projects on time and within scope.
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