Connect LiveChat and ProAct to Build Intelligent Automations
Enable Integrations or automations with these events of LiveChat and ProAct
Enable Integrations or automations with these events of LiveChat and ProAct
Triggers
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
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Frequently Asked Questions
To start, connect both your LiveChat and ProAct accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in ProAct (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in ProAct. This includes choosing which data fields go into which fields of ProAct, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and ProAct typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and ProAct. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout ProAct
ProAct is a productivity and workflow management tool designed to help teams streamline tasks, track progress, and collaborate effectively. It offers features such as task assignment, real-time updates, customizable dashboards, and reporting tools to enhance efficiency and accountability across projects.
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