
When this happens...
New Chat
Finished Chat
Chat Changed

Automatically do this!
Create Client
Create Project
Create Task
Create Team
Update Team
Delete Task
Update Client
Add Task Comment
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Triggered when an existing task is updated in Runrun.
Triggers when a new project is created in Runrun.
Triggers when a new comment is added to a task in Runrun.
Action is the task that follows automatically within your LiveChat integrations.
create a create of Runrun
Creates a new project.
Creates a new task.
Creates a new team.
Update a team by id.
Destroy a Task

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveChat and Runrun.it accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Runrun.it (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Runrun.it. This includes choosing which data fields go into which fields of Runrun.it, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Runrun.it typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Runrun.it. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreRunrun is a comprehensive project management and time tracking tool designed to help teams streamline their workflows, manage tasks efficiently, and track time spent on various projects. It offers features like task assignment, progress tracking, and detailed reporting to enhance productivity and collaboration.
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