Connect LiveChat and Shippo to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Search Orders
Create Shipping Order
Find Shipping Label
Ready to use LiveChat and Shippo automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Order
Triggers when a new order is created in Shippo.
New Shipping Label
Trigger when a new shipping label is created.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Search Orders
Get a list of orders that match your filters, such as status, date range, or store.
Create Shipping Order
Creates a new shipping order in Shippo.
Find Shipping Label
Gets a shipping label by label ID or by searching with filters.
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Frequently Asked Questions
To start, connect both your LiveChat and Shippo accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Shippo (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Shippo. This includes choosing which data fields go into which fields of Shippo, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Shippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Shippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Shippo
Shippo's API standardizes carrier processes and streamlines the complexities of shipping, so you can offer a best-in-class solution without the upkeep.
Learn More
