
When this happens...
New Chat
Finished Chat
Chat Changed

Automatically do this!
Enable Integrations or automations with these events of LiveChat and shopuddy
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
To start, connect both your LiveChat and shopuddy accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in shopuddy (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in shopuddy. This includes choosing which data fields go into which fields of shopuddy, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and shopuddy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and shopuddy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreShopuddy offers a digital loyalty solution with stamp cards, vouchers, and memberships, all are stored on your customer’s mobile wallet.
Learn More