Connect LiveChat and SweetAssist to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

SweetAssist

Automatically do this!

Enable Integrations or automations with these events of LiveChat and SweetAssist

Enable Integrations or automations with these events of LiveChat and SweetAssist

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and SweetAssist?

To start, connect both your LiveChat and SweetAssist accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in SweetAssist (or vice versa).

Can we customize how data from LiveChat is recorded in SweetAssist?

Absolutely. You can customize how LiveChat data is recorded in SweetAssist. This includes choosing which data fields go into which fields of SweetAssist, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and SweetAssist?

The data sync between LiveChat and SweetAssist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to SweetAssist?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and SweetAssist?

Yes, you can set conditional logic to control the flow of data between LiveChat and SweetAssist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.