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Connect LiveChat and Tella

Integrate LiveChat with Tella to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Popular LiveChat + Tella flows

Start from a real workflow other teams are already running.

Choose a trigger

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LiveChat

When this happens...

Choose an action

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Tella

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between LiveChat and Tella.

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Video Created

New Video Created

Runs when a new video is created. Configure the webhook callback URL to receive events.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Source Upload

Create Source Upload

Create a pre-signed upload destination for video, audio, or image files; specify kind, width, height, and duration.

Create Video

Create Video

Create a hosted and editable Tella video from an uploaded video source.

List Videos

List Videos

List videos filtered by playlist or tags; set results limit, page cursor, and select response fields.

Search Videos

Search Videos

Search the authenticated user's direct video library by title or indexed transcript sentences.

Get Video

Get Video

Retrieve full video details by ID, including transcript, chapters, links, thumbnails, settings, and exports.

Delete Video

Delete Video

Delete a Tella video by specifying its video ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect LiveChat and Tella?

Sign up for a free viaSocket account, then authorize both your LiveChat and Tella accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between LiveChat and Tella as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from LiveChat to Tella?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tella. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where LiveChat triggers actions in Tella, and a separate workflow where Tella triggers actions in LiveChat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between LiveChat and Tella. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire LiveChat and Tella integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.