Connect LiveChat and Tisane to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Tisane

Automatically do this!

Ready to use LiveChat and Tisane automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Analyze Text

Analyze Text

Processes the input text and returns insights such as sentiment, keywords, or other linguistic data.

Detect Language

Detect Language

Identifies the language of the given text input automatically.

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Frequently Asked Questions

How do I start an integration between LiveChat and Tisane?

To start, connect both your LiveChat and Tisane accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Tisane (or vice versa).

Can we customize how data from LiveChat is recorded in Tisane?

Absolutely. You can customize how LiveChat data is recorded in Tisane. This includes choosing which data fields go into which fields of Tisane, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Tisane?

The data sync between LiveChat and Tisane typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Tisane?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Tisane?

Yes, you can set conditional logic to control the flow of data between LiveChat and Tisane. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Tisane

About Tisane

Tisane is NLU with a focus on abusive content & lawtech / regtech needs. We detect cyberbullying / personal attacks, hate speech, sexual advances, obfuscated profanities, criminal activity, and more.

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