Connect LiveChat and TNZ to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

TNZ

Automatically do this!

Ready to use LiveChat and TNZ automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Send SMS

Send SMS

Send an SMS to one or more phone numbers.

Create Contact

Create Contact

Add a new contact to your TNZ address book

Create Address Book Group

Create Address Book Group

Create a new address book group to organize contacts.

Search Contacts

Search Contacts

Fetch TNZ address book contacts by filters.

Request a new Action for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and TNZ?

To start, connect both your LiveChat and TNZ accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in TNZ (or vice versa).

Can we customize how data from LiveChat is recorded in TNZ?

Absolutely. You can customize how LiveChat data is recorded in TNZ. This includes choosing which data fields go into which fields of TNZ, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and TNZ?

The data sync between LiveChat and TNZ typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to TNZ?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and TNZ?

Yes, you can set conditional logic to control the flow of data between LiveChat and TNZ. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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TNZ

About TNZ

TNZ is a comprehensive communication platform offering solutions for SMS, voice, and fax services, designed to enhance business communication and connectivity.

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