Connect LiveChat and Vonage to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Send SMS
Verify a User
Get Phone Number Detail
Ready to use LiveChat and Vonage automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Send SMS
Sends an SMS message to a specified phone number using Vonage.
Verify a User
Verify allows you to send a PIN to a user's phone and validate that they have received it.
Get Phone Number Detail
Get details of any phone number.
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Frequently Asked Questions
To start, connect both your LiveChat and Vonage accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Vonage (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Vonage. This includes choosing which data fields go into which fields of Vonage, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Vonage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Vonage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Vonage
Vonage is a cloud communications platform that provides a range of services including voice, messaging, video, and data capabilities for businesses. It enables seamless communication and collaboration through its robust APIs and solutions tailored for various industries.
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