Connect LiveChat and Worksection to Build Intelligent Automations

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LiveChat

When this happens...

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Worksection

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Ready to use LiveChat and Worksection automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Project

New Project

Triggers when a new project is created.

New Project Task

New Project Task

Retrieve tasks created within a recent time window for the selected project.

New Comment in Task

New Comment in Task

Detects new comments added to a selected task in a project and returns their details.

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Project

Create Project

Adds a new project into your account.

Request a new Action for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and Worksection?

To start, connect both your LiveChat and Worksection accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Worksection (or vice versa).

Can we customize how data from LiveChat is recorded in Worksection?

Absolutely. You can customize how LiveChat data is recorded in Worksection. This includes choosing which data fields go into which fields of Worksection, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Worksection?

The data sync between LiveChat and Worksection typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Worksection?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Worksection?

Yes, you can set conditional logic to control the flow of data between LiveChat and Worksection. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Worksection

About Worksection

Worksection is project management tool. We help to manage projects, teams, communicate effectively, and control tasks online.

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