
When this happens...
New Chat
Finished Chat
Chat Changed

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Get all Customer
Get all Products
Get all Orders
Get all Collections
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Triggers when a new order is placed in your ZenCommerce store.
Triggers when a product is updated in your ZenCommerce store.
Trigger's when new customer is created
Action is the task that follows automatically within your LiveChat integrations.
Get an all existing customers.
Get an all existing products.
Get an all existing orders
Get an all existing collections.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveChat and ZenCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in ZenCommerce (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in ZenCommerce. This includes choosing which data fields go into which fields of ZenCommerce, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and ZenCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and ZenCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.
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