
When this happens...
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Finished Chat
Chat Changed
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Action is the task that follows automatically within your LiveChat integrations.
Create a new question bank to store and organize quiz questions for your courses.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your LiveChat and Zoho Learn accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Zoho Learn (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Zoho Learn. This includes choosing which data fields go into which fields of Zoho Learn, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Zoho Learn typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Zoho Learn. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreZoho Learn is a comprehensive platform designed to facilitate online learning and knowledge management. It offers tools for creating courses, managing content, and tracking learner progress, making it ideal for educational institutions and corporate training programs.
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