
When this happens...
Stop Status Change
Shipment Status Change
Shipment Assigned
Stop Assigned
Trip Status Change

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the status of a stop in Locate2u is changed.
Triggers when the status of a shipment in Locate2u is changed.
Triggers when the shipment is assigned in Locate2u.
Triggers when the stop is assigned in Locate2u.
Triggers when the status of a trip in Locate2u is changed.
Trigger when new ogranization created
Action is the task that follows automatically within your Locate2u integrations.
Creates a new order
Get existing order's details.
Creates a new stop. Can be assigned to a user or left unassigned.
Update an existing order.
Creates shipment. Can be assigned to a user or be unassigned.
Get existing shipment's details.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Locate2u and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Locate2u triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Locate2u data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Locate2u and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Locate2u and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Locate2u is a powerful platform designed to optimize and manage your delivery and service operations. With the Locate2u Stops Integration, businesses can efficiently track and manage their delivery stops, ensuring timely and accurate deliveries. This integration helps streamline logistics, improve customer satisfaction, and enhance operational efficiency.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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