Full list

Supported Triggers & Actions

Everything you can automate between M91 and ShopBase.

When this happensTriggers

A trigger is an event that starts a workflow.

When a new product is created

When a new product is created

Runs the workflow automatically whenever a new product is created in the store.

When a new order is created

When a new order is created

Runs the workflow automatically whenever a new order is created in the store.

When a product is updated

When a product is updated

Runs the workflow automatically whenever any product is updated in the store.

When a new customer is created

When a new customer is created

Runs the workflow automatically whenever a new customer is created in the store.

Request a new Trigger for M91

Do thisActions

Action is the task that follows automatically within your M91 integrations.

Get Channel Alert by ID

Get Channel Alert by ID

Get a channel alert's status.

Invite Direct Recipient

Invite Direct Recipient

Invite a person by phone so you can alert them directly once they accept in the M91 app.

Get Direct Alert by ID

Get Direct Alert by ID

Get an alert's status, who answered with notes and files, who is pending, and the decision.

Invite Channel Members

Invite Channel Members

Invite one or more phone numbers to a channel by selecting it or entering its ID. Phones must be digits with country code (no +).

Create Channel

Create Channel

Create a team alert channel and return its send link, ready for Send Channel Alert.

Send Direct Alert

Send Direct Alert

Send an alert to one phone number with title, description, severity, attachments, callback URL, response buttons, and auto-close.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations M91
M91 + ShopBase
M91 logo

About M91

M91 is an alert escalation platform that routes critical notifications to the right people through push, SMS, and voice calls until an alert is acknowledged. It supports actionable alerts and sends responders’ actions back to the originating system.

Learn more
ShopBase logo

About ShopBase

ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.

Learn more

Frequently Asked Questions

How do I connect M91 and ShopBase?

Sign up for a free viaSocket account, then authorize both your M91 and ShopBase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between M91 and ShopBase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from M91 to ShopBase?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ShopBase. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where M91 triggers actions in ShopBase, and a separate workflow where ShopBase triggers actions in M91. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between M91 and ShopBase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire M91 and ShopBase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.