Integrate M91 and surveysensum with viaSocket
M91 already connects with hundreds of apps. surveysensum's automation is still on its way. Want to speed that up?
Supported Triggers & Actions
Everything you can automate between M91 and surveysensum.
When this happensTrigger
No trigger available
Do thisActions
Action is the task that follows automatically within your M91 integrations.
Get Channel Alert by ID
Retrieve a channel alert's status, responders, notes, files, and decision using a Send Alert Link and Alert ID or Custom ID.
Invite Direct Recipient
Invite a person by phone so you can alert them directly once they accept in the M91 app.
Get Direct Alert by ID
Get an alert's status, who answered with notes and files, who is pending, and the decision.
Invite Channel Members
Invite one or more phone numbers to a channel by selecting it or entering its ID. Phones must be digits with country code (no +).
Create Channel
Create a team alert channel and return its send link, ready for Send Channel Alert.
Send Direct Alert
Send an alert to one phone number with title, description, severity, attachments, callback URL, response buttons, and auto-close.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About M91
M91 is an alert escalation platform that routes critical notifications to the right people through push, SMS, and voice calls until an alert is acknowledged. It supports actionable alerts and sends responders’ actions back to the originating system.
Learn moreSimilar apps
About surveysensum
SurveySensum offers an end to end Customer Experience Platform that measures and improves your CX metrics with CES, NPS, and CSAT surveys. It lets you gather customer feedback at all touchpoints and turn them into actionable insights. After receiving feedback it enables you to prioritize actions to improve products or services and proactively reduce churn and drive growth. Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis on qualitative voice of the customer data from sources like Chat bot conversations, app store reviews, social media etc and save hours of manual data processing with automated feedback tagging.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your M91 and surveysensum accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between M91 and surveysensum as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach surveysensum. No coding required.
Yes. You can set up a workflow where M91 triggers actions in surveysensum, and a separate workflow where surveysensum triggers actions in M91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between M91 and surveysensum. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire M91 and surveysensum integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
