Integrations Microsoft Dynamics 365 Business Central CallTrackingMetrics
Microsoft Dynamics 365 Business Central + CallTrackingMetrics

Connect Microsoft Dynamics 365 Business Central and CallTrackingMetrics to Build Intelligent Automations

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Microsoft Dynamics 365 Business Central

When this happens...

Choose an Action

CallTrackingMetrics

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Ready to use Microsoft Dynamics 365 Business Central and CallTrackingMetrics automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Starts

New Call Starts

Runs when a new call starts.

Call Ends

Call Ends

Runs when a call ends.

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Do thisActions

Action is the task that follows automatically within your Microsoft Dynamics 365 Business Central integrations.

Find Shipment

Find Shipment

Get an existing shipment details.

Create Sales Invoice

Create Sales Invoice

Creates new sales invoice.

Create new Item

Create new Item

Creates new item

Create Contact List

Create Contact List

Creates a new contact list.

Send SMS

Send SMS

Sends an SMS message from your account to a specified phone number.

List Tracking Numbers

List Tracking Numbers

Lists tracking numbers with optional filters for number or name.

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Frequently Asked Questions

How do I start an integration between Microsoft Dynamics 365 Business Central and CallTrackingMetrics?

To start, connect both your Microsoft Dynamics 365 Business Central and CallTrackingMetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in Microsoft Dynamics 365 Business Central triggers actions in CallTrackingMetrics (or vice versa).

Can we customize how data from Microsoft Dynamics 365 Business Central is recorded in CallTrackingMetrics?

Absolutely. You can customize how Microsoft Dynamics 365 Business Central data is recorded in CallTrackingMetrics. This includes choosing which data fields go into which fields of CallTrackingMetrics, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Microsoft Dynamics 365 Business Central and CallTrackingMetrics?

The data sync between Microsoft Dynamics 365 Business Central and CallTrackingMetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Microsoft Dynamics 365 Business Central to CallTrackingMetrics?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Microsoft Dynamics 365 Business Central and CallTrackingMetrics?

Yes, you can set conditional logic to control the flow of data between Microsoft Dynamics 365 Business Central and CallTrackingMetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Microsoft Dynamics 365 Business Central

About Microsoft Dynamics 365 Business Central

Microsoft Dynamics365 Business Central is a comprehensive ERP solution to manage finances, operations, sales, and customer service

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CallTrackingMetrics

About CallTrackingMetrics

Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.

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