Connect Microsoft Dynamics CRM and Collect.chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Account
New Contact
New Case/Incident
New Invoice
New Lead
New Opportunity
New Order
Choose an Action
Automatically do this!
- Request a new Action for Collect.chat
Enable Integrations or automations with these events of Microsoft Dynamics CRM and Collect.chat
Enable Integrations or automations with these events of Microsoft Dynamics CRM and Collect.chat
Triggers
New Account
Triggers when new account is created
New Contact
Triggers when new contact is created
New Case/Incident
Triggers when new case/incident created
New Invoice
Triggers when new invoice is created
New Lead
Triggers when new lead is created
New Opportunity
Triggers when new opportunity is craeted
Actions
Create Account
Creates a new account
Create Contact
Creates a new contact
Create Opportunity
Creates a new opportunity
Create Lead
Creates a new lead
Create Case/Incident
Creates a new case/incident
Create Order
Creates a new order
Explore more automations built by businesses and experts
Know More About Microsoft Dynamics Crm and Collectchat Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Step by step guides to integrate Microsoft Dynamics CRM and Collect.chat
Frequently Asked Questions
To start, connect both your Microsoft Dynamics CRM and Collect.chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Microsoft Dynamics CRM triggers actions in Collect.chat (or vice versa).
Absolutely. You can customize how Microsoft Dynamics CRM data is recorded in Collect.chat. This includes choosing which data fields go into which fields of Collect.chat, setting up custom formats, and filtering out unwanted information.
The data sync between Microsoft Dynamics CRM and Collect.chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Microsoft Dynamics CRM and Collect.chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Microsoft Dynamics CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn MoreAbout Collect.chat
Collect.chat helps you make interactive chatbots for your website. Easily collect data, leads and feedbacks from your visitors on auto-pilot.
Learn MoreviaSocket
For SaaS
For AI Agent Builders
Support
Automation Experts
Plans, Pricing and Offer
AI & Automation
© 2026 viaSocket |Privacy,TermsandData Retention & Deletion Policy
Walkover Web Solutions Pvt Ltd. | All rights reserved.