
When this happens...
Delivery Status Updated
SMS Reply Received
New SMS Sent

Automatically do this!
Find Account
Find Contact
Create Account
Create Contact
Update Account
Update Contact
Create Or Update Contact
Create Deal
Update Deal
Add a Note
Create Lead
Find Lead
Update Contact Lifecycle Stage
Update Lead
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a sent SMS message's delivery status changes (e.g., delivered, failed, or pending).
Triggers when a new message reply is received.
Triggered when a new SMS message is sent.
Runs when a new contact is created.
Runs when a new account is created.
Runs when a new deal is created.
Action is the task that follows automatically within your Mobile Text Alerts integrations.
Adds a new subscriber.
Add a specific subcriber to group.
Send a text message to one or more selected subscribers or groups.
Create a reusable SMS or MMS template with message text and an optional attachment URL.
Delete a scheduled SMS or MMS using its scheduled message ID.
Remove one or more subscribers from group.

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To start, connect both your Mobile Text Alerts and Freshsales Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Mobile Text Alerts triggers actions in Freshsales Classic (or vice versa).
Absolutely. You can customize how Mobile Text Alerts data is recorded in Freshsales Classic. This includes choosing which data fields go into which fields of Freshsales Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Mobile Text Alerts and Freshsales Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mobile Text Alerts and Freshsales Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Mobile Text Alerts allows you send mass SMS text messages to your group.
Learn MoreFreshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
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