Connect Moderation API and Call Assist to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Moderation API
Choose an Action
Automatically do this!
- Request a new Action for Call Assist
Enable Integrations or automations with these events of Moderation API and Call Assist
Enable Integrations or automations with these events of Moderation API and Call Assist
Actions
Create an action
Creates a queue action with configurable behavior and possible values
List wordlists
List a wordlists
Update wordlist
Update a wordlist
Know More About Moderation Api and Call Assist Integrations
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Frequently Asked Questions
To start, connect both your Moderation API and Call Assist accounts to viaSocket. Once connected, you can set up a workflow where an event in Moderation API triggers actions in Call Assist (or vice versa).
Absolutely. You can customize how Moderation API data is recorded in Call Assist. This includes choosing which data fields go into which fields of Call Assist, setting up custom formats, and filtering out unwanted information.
The data sync between Moderation API and Call Assist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Moderation API and Call Assist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Moderation API
Automatically detect and hide personal information like email addresses and phone numbers - even if the user is trying to bypass detection!
Learn MoreAbout Call Assist
Call Assist connect your sales team with new leads instantly and follow up with aging leads automatically through the phone.
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