IntegrationsMoEngageMojo Helpdesk
MoEngage + Mojo Helpdesk

Connect MoEngage and Mojo Helpdesk to Build Intelligent Automations

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MoEngage

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Mojo Helpdesk

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Frequently Asked Questions

How do I start an integration between MoEngage and Mojo Helpdesk?

To start, connect both your MoEngage and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in MoEngage triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from MoEngage is recorded in Mojo Helpdesk?

Absolutely. You can customize how MoEngage data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MoEngage and Mojo Helpdesk?

The data sync between MoEngage and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MoEngage to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MoEngage and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between MoEngage and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MoEngage

About MoEngage

MoEngage is a comprehensive customer engagement platform that helps businesses understand their users and engage them with personalized communication across various channels. It offers features like analytics, push notifications, email marketing, and in-app messaging to enhance user experience and drive growth.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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