
When this happens...
New Collection
New Dialogs
New Entry
New AI Agent

Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new collection is created.
Triggers when a new dialog is created.
Triggers when a new entry is created.
Triggers when a new AI Agent is created.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Action is the task that follows automatically within your Moveo AI integrations.
Create an AI Agent.
Update an AI Agent.
Delete an AI Agent.
Add a new Dialog.
Create a collection.
Update a Collection.

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To start, connect both your Moveo AI and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Moveo AI triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Moveo AI data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Moveo AI and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Moveo AI and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Moveo AI is a cutting-edge platform that leverages artificial intelligence to enhance business operations and customer interactions. It offers AI-driven solutions to automate processes, improve decision-making, and provide personalized customer experiences.
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