Connect MyOperator and 2Chat to Build Intelligent Automations

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MyOperator

When this happens...

Choose an Action

2Chat

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Ready to use MyOperator and 2Chat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

New WhatsApp Message Received

New WhatsApp Message Received

Runs when a new WhatsApp message is received in 2Chat.

New WhatsApp Message Sent

New WhatsApp Message Sent

Runs when a new WhatsApp message is sent in 2Chat.

New WhatsApp Message

New WhatsApp Message

Runs when a new WhatsApp message is sent or received.

WhatsApp Call Received

WhatsApp Call Received

Runs when a new WhatsApp call is received.

New Message Reaction

New Message Reaction

Runs when someone reacts to a message.

Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Create Contact

Create Contact

Creates a new contact in your system with the provided contact details.

Create Channel

Create Channel

The "Create Channel" action allows you to set up a new WhatsApp channel

Set WhatsApp About

Set WhatsApp About

Sets the About text on your 2Chat-connected WhatsApp number.

Send WhatsApp Text Message

Send WhatsApp Text Message

Sends a text message to a WhatsApp-enabled phone number.

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Frequently Asked Questions

How do I start an integration between MyOperator and 2Chat?

To start, connect both your MyOperator and 2Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in 2Chat (or vice versa).

Can we customize how data from MyOperator is recorded in 2Chat?

Absolutely. You can customize how MyOperator data is recorded in 2Chat. This includes choosing which data fields go into which fields of 2Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and 2Chat?

The data sync between MyOperator and 2Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to 2Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and 2Chat?

Yes, you can set conditional logic to control the flow of data between MyOperator and 2Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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2Chat

About 2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.

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