
When this happens...
New Call Received

Automatically do this!
List forms
Create form entry
Delete entry
Get Document
Get form entry
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new call is received in MyOperator.
Action is the task that follows automatically within your MyOperator integrations.
Initiate call by user id.
Initiates anonymous Call by Agent number and caller number.
Get a list of all forms in your Cognito Forms account.
Create a new submission in the selected Cognito Form to save the respondent's details.
Delete an entry from Cognito Forms.
Retrieve the document created from a Cognito Forms entry so you can save or share it.

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To start, connect both your MyOperator and Cognito Forms accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Cognito Forms (or vice versa).
Absolutely. You can customize how MyOperator data is recorded in Cognito Forms. This includes choosing which data fields go into which fields of Cognito Forms, setting up custom formats, and filtering out unwanted information.
The data sync between MyOperator and Cognito Forms typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between MyOperator and Cognito Forms. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.
Learn MoreCognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.
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