Connect MyOperator and Infobip to Build Intelligent Automations

Choose a Trigger

MyOperator

When this happens...

Choose an Action

Infobip

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

Request a new Trigger for MyOperator

Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Send SMS Message

Send SMS Message

Send SMS message.

Create a Person

Create a Person

Create a new person profile with contact info and optional attributes.

Create a Company

Create a Company

Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.

Request a new Action for MyOperator

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Frequently Asked Questions

How do I start an integration between MyOperator and Infobip?

To start, connect both your MyOperator and Infobip accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Infobip (or vice versa).

Can we customize how data from MyOperator is recorded in Infobip?

Absolutely. You can customize how MyOperator data is recorded in Infobip. This includes choosing which data fields go into which fields of Infobip, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and Infobip?

The data sync between MyOperator and Infobip typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to Infobip?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and Infobip?

Yes, you can set conditional logic to control the flow of data between MyOperator and Infobip. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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Infobip

About Infobip

Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.

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