Connect MyOperator and SimpleKPI to Build Intelligent Automations

Choose a Trigger

MyOperator

When this happens...

Choose an Action

SimpleKPI

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

Request a new Trigger for MyOperator

Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Add KPI Data Entry

Add KPI Data Entry

Add a KPI entry for a date

Update KPI Data Entry

Update KPI Data Entry

Update KPI entry values

Request a new Action for MyOperator

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Frequently Asked Questions

How do I start an integration between MyOperator and SimpleKPI?

To start, connect both your MyOperator and SimpleKPI accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in SimpleKPI (or vice versa).

Can we customize how data from MyOperator is recorded in SimpleKPI?

Absolutely. You can customize how MyOperator data is recorded in SimpleKPI. This includes choosing which data fields go into which fields of SimpleKPI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and SimpleKPI?

The data sync between MyOperator and SimpleKPI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to SimpleKPI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and SimpleKPI?

Yes, you can set conditional logic to control the flow of data between MyOperator and SimpleKPI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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SimpleKPI

About SimpleKPI

SimpleKPI is KPI Software for companies of all sizes who track Key Performance Indicators and metrics - complete with easy to use tools for visualizing data on dashboards, building engaging reports and analyzing performance.

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