Connect MyOperator and Totango to Build Intelligent Automations

Choose a Trigger

MyOperator

When this happens...

Choose an Action

Totango

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

Request a new Trigger for MyOperator

Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between MyOperator and Totango?

To start, connect both your MyOperator and Totango accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in Totango (or vice versa).

Can we customize how data from MyOperator is recorded in Totango?

Absolutely. You can customize how MyOperator data is recorded in Totango. This includes choosing which data fields go into which fields of Totango, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and Totango?

The data sync between MyOperator and Totango typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to Totango?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and Totango?

Yes, you can set conditional logic to control the flow of data between MyOperator and Totango. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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Totango

About Totango

Totango is a Customer Engagement Management platform.

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