Connect MyOperator and WhatsApp to Build Intelligent Automations

Choose a Trigger

MyOperator

When this happens...

Choose an Action

WhatsApp

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

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Do thisActions

Action is the task that follows automatically within your MyOperator integrations.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

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Frequently Asked Questions

How do I start an integration between MyOperator and WhatsApp?

To start, connect both your MyOperator and WhatsApp accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in WhatsApp (or vice versa).

Can we customize how data from MyOperator is recorded in WhatsApp?

Absolutely. You can customize how MyOperator data is recorded in WhatsApp. This includes choosing which data fields go into which fields of WhatsApp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MyOperator and WhatsApp?

The data sync between MyOperator and WhatsApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MyOperator to WhatsApp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MyOperator and WhatsApp?

Yes, you can set conditional logic to control the flow of data between MyOperator and WhatsApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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