IntegrationsNeedleSupportBee
Needle + SupportBee

Connect Needle and SupportBee to Build Intelligent Automations

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SupportBee

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Frequently Asked Questions

How do I start an integration between Needle and SupportBee?

To start, connect both your Needle and SupportBee accounts to viaSocket. Once connected, you can set up a workflow where an event in Needle triggers actions in SupportBee (or vice versa).

Can we customize how data from Needle is recorded in SupportBee?

Absolutely. You can customize how Needle data is recorded in SupportBee. This includes choosing which data fields go into which fields of SupportBee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Needle and SupportBee?

The data sync between Needle and SupportBee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Needle to SupportBee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Needle and SupportBee?

Yes, you can set conditional logic to control the flow of data between Needle and SupportBee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Needle

About Needle

Needle is an advanced AI-driven platform designed to enhance business operations through intelligent automation and data-driven insights. It leverages cutting-edge artificial intelligence technologies to streamline processes, improve decision-making, and drive efficiency across various business functions.

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SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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