viaSocket

Connect NeetoDesk and Capsule CRM to Build Intelligent Automations

Choose a Trigger

NeetoDesk

When this happens...

Choose an Action

Capsule CRM

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

New or Updated Users

New or Updated Users

Triggers when a given action is performed on a user.

Request a new Trigger for NeetoDesk

Do thisActions

Action is the task that follows automatically within your NeetoDesk integrations.

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Create Contact

Create Contact

Creates a new Person or Organisation.

Update Opportunity

Update Opportunity

Update an existing opportunity

List Tasks

List Tasks

Get a list of all tasks

Add Note to Entity

Add Note to Entity

Adds a Note to an Entity.

Create Opportunity

Create Opportunity

Creates a new Opportunity.

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Frequently Asked Questions

How do I start an integration between NeetoDesk and Capsule CRM?

To start, connect both your NeetoDesk and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Capsule CRM (or vice versa).

Can we customize how data from NeetoDesk is recorded in Capsule CRM?

Absolutely. You can customize how NeetoDesk data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NeetoDesk and Capsule CRM?

The data sync between NeetoDesk and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NeetoDesk to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NeetoDesk and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between NeetoDesk and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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