Connect NeetoDesk and Discourse to Build Intelligent Automations

Choose a Trigger

NeetoDesk

When this happens...

Choose an Action

Discourse

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Fetch New Posts

Fetch New Posts

Retrieve posts created on the Discourse forum since the specified recent time (returns posts from the last N minutes).

Request a new Trigger for NeetoDesk

Do thisActions

Action is the task that follows automatically within your NeetoDesk integrations.

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Create Post

Create Post

Add a post to Discourse — reply to an existing topic or start a new topic with a title and category.

Create Discourse User

Create Discourse User

Create a new Discourse user account with name, email, username, and password. Optionally activate and approve the account; returns confirmation or activation instructions.

Request a new Action for NeetoDesk

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Frequently Asked Questions

How do I start an integration between NeetoDesk and Discourse?

To start, connect both your NeetoDesk and Discourse accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Discourse (or vice versa).

Can we customize how data from NeetoDesk is recorded in Discourse?

Absolutely. You can customize how NeetoDesk data is recorded in Discourse. This includes choosing which data fields go into which fields of Discourse, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NeetoDesk and Discourse?

The data sync between NeetoDesk and Discourse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NeetoDesk to Discourse?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NeetoDesk and Discourse?

Yes, you can set conditional logic to control the flow of data between NeetoDesk and Discourse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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Discourse

About Discourse

Discourse is a modern forum solution that facilitates community discussions, Q&A, and social interactions. It offers a range of features including real-time notifications, moderation tools, and customizable themes to enhance user engagement.

Learn More