Connect NeetoDesk and Scale to Build Intelligent Automations

Choose a Trigger

NeetoDesk

When this happens...

Choose an Action

Scale

Automatically do this!

Enable Integrations or automations with these events of NeetoDesk and Scale

Enable Integrations or automations with these events of NeetoDesk and Scale

Actions

Get the Details of a Ticket

Get the Details of a Ticket

Get the Details of a Ticket

Get Tasks

Get Tasks

Retrieve all the tasks for given project.

Create Batch

Create Batch

Create a new batch in a project to group related tasks for processing.

Pause Batch

Pause Batch

Pause processing of an in-progress Batch. Only unstarted tasks will be paused.

Resume Batch

Resume Batch

Resume processing of a paused Batch. Previously paused tasks will be resumed.

Finalize a batch

Finalize a batch

Mark a Scale batch as complete so no new tasks can be added.

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Frequently Asked Questions

How do I start an integration between NeetoDesk and Scale?

To start, connect both your NeetoDesk and Scale accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Scale (or vice versa).

Can we customize how data from NeetoDesk is recorded in Scale?

Absolutely. You can customize how NeetoDesk data is recorded in Scale. This includes choosing which data fields go into which fields of Scale, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NeetoDesk and Scale?

The data sync between NeetoDesk and Scale typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NeetoDesk to Scale?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NeetoDesk and Scale?

Yes, you can set conditional logic to control the flow of data between NeetoDesk and Scale. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NeetoDesk

About NeetoDesk

NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.

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Scale

About Scale

Scale provides advanced AI-driven solutions for data labeling and annotation, helping businesses streamline their machine learning workflows.

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