
When this happens...
New Record
New Comment
New Call Logs
Updated Record

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Delete Customer
Create Email
Delete Email
Create Phone
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new record created.
Trigger when new comment is created.
Trigger when new call logs created.
Trigger when record updated.
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
Action is the task that follows automatically within your NetHunt CRM integrations.
Create a new record
Update a record
Delete a record
Create a new record comment
Find records by ID or text query
This action Add a Gmail thread to a record.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your NetHunt CRM and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in NetHunt CRM triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how NetHunt CRM data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between NetHunt CRM and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between NetHunt CRM and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
NetHunt CRM is a customer relationship management system for Gmail and Google Apps.
Learn MoreHelp Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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