Connect NEXT and Tactful UCX to Build Intelligent Automations
Enable Integrations or automations with these events of NEXT and Tactful UCX
Enable Integrations or automations with these events of NEXT and Tactful UCX
Actions
Find Account
Find an account in Next
Create a New Account
Creates a new account in next.
Create Highlight
Create a highlight
Create Recording
Create a recording in Next
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Frequently Asked Questions
To start, connect both your NEXT and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in NEXT triggers actions in Tactful UCX (or vice versa).
Absolutely. You can customize how NEXT data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.
The data sync between NEXT and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between NEXT and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About NEXT
Next is a cutting-edge platform designed to streamline your workflow and enhance productivity. With a focus on seamless integration and user-friendly features, Next empowers teams to collaborate efficiently and achieve their goals.
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About Tactful UCX
Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.
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