Connect Not Diamond and Startel CMC to Build Intelligent Automations
Enable Integrations or automations with these events of Not Diamond and Startel CMC
Enable Integrations or automations with these events of Not Diamond and Startel CMC
Actions
Route Prompt
Sends the prompt to the /modelSelect endpoint which will return a label for which LLM should be called.
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Frequently Asked Questions
To start, connect both your Not Diamond and Startel CMC accounts to viaSocket. Once connected, you can set up a workflow where an event in Not Diamond triggers actions in Startel CMC (or vice versa).
Absolutely. You can customize how Not Diamond data is recorded in Startel CMC. This includes choosing which data fields go into which fields of Startel CMC, setting up custom formats, and filtering out unwanted information.
The data sync between Not Diamond and Startel CMC typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Not Diamond and Startel CMC. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Not Diamond
Not Diamond is an innovative AI-driven platform designed to provide advanced analytics and insights. It leverages artificial intelligence to help businesses make data-driven decisions, optimize operations, and enhance overall performance. With its cutting-edge technology, Not Diamond offers a comprehensive suite of tools for data analysis, predictive modeling, and strategic planning.
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About Startel CMC
The Startel CMC is a best-in-class contact management system for contact centers and telephone answering services.
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