Integrations Octoparse Freshservice
Octoparse + Freshservice

Connect Octoparse and Freshservice to Build Intelligent Automations

Choose a Trigger

Octoparse

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of Octoparse and Freshservice

Enable Integrations or automations with these events of Octoparse and Freshservice

Actions

Start a Task

Start a Task

Run a task in the Cloud.

Get Task Status

Get Task Status

Get the status of tasks based on task IDs

Stop a Task

Stop a Task

Stop a task in the Cloud.

Search Task

Search Task

Get task information based on task group ID.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

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Frequently Asked Questions

How do I start an integration between Octoparse and Freshservice?

To start, connect both your Octoparse and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Octoparse triggers actions in Freshservice (or vice versa).

Can we customize how data from Octoparse is recorded in Freshservice?

Absolutely. You can customize how Octoparse data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Octoparse and Freshservice?

The data sync between Octoparse and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Octoparse to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Octoparse and Freshservice?

Yes, you can set conditional logic to control the flow of data between Octoparse and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.