
When this happens...
New Lead
New or Updated Helpdesk Ticket

Automatically do this!
Add Comment
UpdateLead
Create Deal
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new lead is created
Triggers when the ticket in helpdesk is created or updated with a particular status
Action is the task that follows automatically within your Odoo integrations.
Create a new lead in Odoo CRM.
Add a comment to a specified deal in BoardCrm.
Update an existing lead in BoardCrm by Lead ID to modify name, contact details, company, position, and notes.
Create a new deal (offer) in BoardCrm using the provided lead details and deal field values.

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To start, connect both your Odoo and BoardCRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in BoardCRM (or vice versa).
Absolutely. You can customize how Odoo data is recorded in BoardCRM. This includes choosing which data fields go into which fields of BoardCRM, setting up custom formats, and filtering out unwanted information.
The data sync between Odoo and BoardCRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Odoo and BoardCRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.
Learn MoreBoardCrm is a comprehensive CRM solution designed to streamline customer relationship management and enhance sales processes. With features tailored for efficient contact management, sales tracking, and customer engagement, BoardCrm empowers businesses to build stronger relationships and drive growth.
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