Connect Odoo and caplena to Build Intelligent Automations
Choose a Trigger
When this happens...
New Lead
New or Updated Helpdesk Ticket
Choose an Action
Automatically do this!
- Request a new Action for caplena
Enable Integrations or automations with these events of Odoo and caplena
Enable Integrations or automations with these events of Odoo and caplena
Triggers
New Lead
Runs when new lead is created
New or Updated Helpdesk Ticket
Triggers when the ticket in helpdesk is created or updated with a particular status
Actions
Create Lead
Create a new lead in Odoo CRM.
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Frequently Asked Questions
To start, connect both your Odoo and caplena accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in caplena (or vice versa).
Absolutely. You can customize how Odoo data is recorded in caplena. This includes choosing which data fields go into which fields of caplena, setting up custom formats, and filtering out unwanted information.
The data sync between Odoo and caplena typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Odoo and caplena. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Odoo
Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.
Learn MoreAbout caplena
Caplena helps you automatically analyse free-text, creating actionable results from unstructured customer feedback, tweets or app reviews.
Learn More
