Connect Odoo and Chatwork to Build Intelligent Automations

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Odoo

When this happens...

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Chatwork

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Ready to use Odoo and Chatwork automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead

New Lead

Runs when new lead is created

New or Updated Helpdesk Ticket

New or Updated Helpdesk Ticket

Triggers when the ticket in helpdesk is created or updated with a particular status

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

Request a new Trigger for Odoo

Do thisActions

Action is the task that follows automatically within your Odoo integrations.

Create Lead

Create Lead

Create a new lead in Odoo CRM.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get Chat Members

Get Chat Members

Get members of a chat room.

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Request a new Action for Odoo

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Frequently Asked Questions

How do I start an integration between Odoo and Chatwork?

To start, connect both your Odoo and Chatwork accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in Chatwork (or vice versa).

Can we customize how data from Odoo is recorded in Chatwork?

Absolutely. You can customize how Odoo data is recorded in Chatwork. This includes choosing which data fields go into which fields of Chatwork, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Odoo and Chatwork?

The data sync between Odoo and Chatwork typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Odoo to Chatwork?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Odoo and Chatwork?

Yes, you can set conditional logic to control the flow of data between Odoo and Chatwork. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Odoo

About Odoo

Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.

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Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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