
When this happens...
New Lead
New or Updated Helpdesk Ticket

Automatically do this!
Route Prompt
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new lead is created
Triggers when the ticket in helpdesk is created or updated with a particular status
Action is the task that follows automatically within your Odoo integrations.
Create a new lead in Odoo CRM.
Sends the prompt to the /modelSelect endpoint which will return a label for which LLM should be called.

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To start, connect both your Odoo and Not Diamond accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in Not Diamond (or vice versa).
Absolutely. You can customize how Odoo data is recorded in Not Diamond. This includes choosing which data fields go into which fields of Not Diamond, setting up custom formats, and filtering out unwanted information.
The data sync between Odoo and Not Diamond typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Odoo and Not Diamond. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.
Learn MoreNot Diamond is an innovative AI-driven platform designed to provide advanced analytics and insights. It leverages artificial intelligence to help businesses make data-driven decisions, optimize operations, and enhance overall performance. With its cutting-edge technology, Not Diamond offers a comprehensive suite of tools for data analysis, predictive modeling, and strategic planning.
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