Connect Omnisend and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of Omnisend and Freshservice
Enable Integrations or automations with these events of Omnisend and Freshservice
Actions
Send a Custom Event
Send a custom event to Omnisend including contact details and event properties.
Create Subscriber
Add a new contact to Omnisend using an email and optional details (name, phone, address), tags, custom properties, and subscription status.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Omnisend and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Omnisend triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Omnisend data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Omnisend and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Omnisend and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Omnisend
Omnisend is a marketing automation platform designed for e-commerce businesses, offering features like email marketing, SMS messaging, push notifications, and segmentation to help merchants enhance their marketing efforts.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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