Integrations Omniware request tracker
Omniware + request tracker

Connect Omniware and request tracker to Build Intelligent Automations

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Omniware

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request tracker

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Frequently Asked Questions

How do I start an integration between Omniware and request tracker?

To start, connect both your Omniware and request tracker accounts to viaSocket. Once connected, you can set up a workflow where an event in Omniware triggers actions in request tracker (or vice versa).

Can we customize how data from Omniware is recorded in request tracker?

Absolutely. You can customize how Omniware data is recorded in request tracker. This includes choosing which data fields go into which fields of request tracker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Omniware and request tracker?

The data sync between Omniware and request tracker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Omniware to request tracker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Omniware and request tracker?

Yes, you can set conditional logic to control the flow of data between Omniware and request tracker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Omniware

About Omniware

Omniware is a comprehensive platform designed to streamline and enhance business operations through innovative solutions. It offers a range of tools and services that cater to various business needs, ensuring efficiency and productivity.

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request tracker

About request tracker

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

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