IntegrationsOneDriveMedallia Agent Connect
OneDrive + Medallia Agent Connect

Connect OneDrive and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

OneDrive

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of OneDrive and Medallia Agent Connect

Enable Integrations or automations with these events of OneDrive and Medallia Agent Connect

Triggers

New File

New File

Triggers when a new file is added.

New Folder

New Folder

Trigger when new folder is added.

Request a new Trigger for OneDrive

Actions

Create a Folder

Create a Folder

Creates a folder.

Create New Text File

Create New Text File

Creates a new text file with a plain text content.

Find File

Find File

Find a file by name

Find Folder

Find Folder

Finds a folder by name

Request a new Action for OneDrive

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Frequently Asked Questions

How do I start an integration between OneDrive and Medallia Agent Connect?

To start, connect both your OneDrive and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in OneDrive triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from OneDrive is recorded in Medallia Agent Connect?

Absolutely. You can customize how OneDrive data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between OneDrive and Medallia Agent Connect?

The data sync between OneDrive and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from OneDrive to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between OneDrive and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between OneDrive and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

OneDrive

About OneDrive

Microsoft OneDrive is a file hosting service operated by Microsoft. First released in August 2007, it allows registered users to store, share and sync their files. OneDrive also works as the storage backend of the web version of Microsoft 365 / Office.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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