Full list

Supported Triggers & Actions

Everything you can automate between OneWaySMS and Capsule CRM.

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

New or Updated Users

New or Updated Users

Triggers when a given action is performed on a user.

Request a new Trigger for OneWaySMS

Do thisActions

Action is the task that follows automatically within your OneWaySMS integrations.

Send SMS

Send SMS

Send an SMS message to a specified recipient.

Check Transaction Status

Check Transaction Status

Check the delivery status of a sent SMS message.

Check Credit Balance

Check Credit Balance

Check current SMS credit balance

Create Contact

Create Contact

Creates a new Person or Organisation.

Update Opportunity

Update Opportunity

Update an existing opportunity

List Tasks

List Tasks

Get a list of all tasks

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations OneWaySMS
OneWaySMS + Capsule CRM
OneWaySMS logo

About OneWaySMS

OneWaySMS is a leading SMS gateway service provider, offering reliable and efficient messaging solutions for businesses to enhance communication and engagement with their audience.

Learn more
Integrations Capsule CRM
Capsule CRM + OneWaySMS
Capsule CRM logo

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

Learn more

Frequently Asked Questions

How do I connect OneWaySMS and Capsule CRM?

Sign up for a free viaSocket account, then authorize both your OneWaySMS and Capsule CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between OneWaySMS and Capsule CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from OneWaySMS to Capsule CRM?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Capsule CRM. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where OneWaySMS triggers actions in Capsule CRM, and a separate workflow where Capsule CRM triggers actions in OneWaySMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between OneWaySMS and Capsule CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire OneWaySMS and Capsule CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.