
When this happens...

Automatically do this!
Create a Business Service
Install an Add-On
Delete an Add-On
Update an Add-On
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Action is the task that follows automatically within your OnOffice Enterprise integrations.
Create agent activity log
Create calendar appointment
Get appointments between dates
Retrieve estate listings
Create a new property listing
Create a Business Service in PagerDuty.

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To start, connect both your OnOffice Enterprise and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in OnOffice Enterprise triggers actions in PagerDuty (or vice versa).
Absolutely. You can customize how OnOffice Enterprise data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.
The data sync between OnOffice Enterprise and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between OnOffice Enterprise and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Due to the level of innovation, quality and reliability, onOffice estate software is a web-based tool that enables a plethora of activities such as cloud networking, optimization of work processes, creation of goal-oriented websites as well as efficient marketing.
Learn MoreagerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
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