
When this happens...
Create Appointment

Automatically do this!
Resolve Incident
Add Incident Comment
Acknowledge Incident
Create Incident
When this happensTriggers
A trigger is an event that starts a workflow.
Create a new customer appointment with date, time, and location
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Action is the task that follows automatically within your Onsched integrations.
Create a new appointment for a customer at a selected location, service, and resource(s), specifying start/end date and time and whether it's confirmed.
Add a new customer to Onsched with their contact details and notification preferences.
Add a new resource (person, room, or equipment) with booking limits, contact details, and assigned services or locations.
Create a new service customers can book and set its duration, availability, locations, and resources.
Mark an incident as resolved
Post a comment on an incident

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To start, connect both your Onsched and Better Stack accounts to viaSocket. Once connected, you can set up a workflow where an event in Onsched triggers actions in Better Stack (or vice versa).
Absolutely. You can customize how Onsched data is recorded in Better Stack. This includes choosing which data fields go into which fields of Better Stack, setting up custom formats, and filtering out unwanted information.
The data sync between Onsched and Better Stack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Onsched and Better Stack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Onsched is a powerful scheduling and booking platform designed to streamline appointment management for businesses. It offers customizable solutions to enhance customer engagement and optimize scheduling processes.
Learn MoreBetter Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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