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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when New Submission Is Created
Action is the task that follows automatically within your OpnForm integrations.
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your OpnForm and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in OpnForm triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how OpnForm data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between OpnForm and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between OpnForm and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Opnform is a versatile platform designed to streamline the creation and management of online forms and surveys. It offers intuitive tools for building custom forms, collecting responses, and analyzing data efficiently.
Learn MoreHelpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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